HOW TO RESOLVE A COMPLAINT
The first step in resolving a complaint is to speak with the staff involved and/or the administrator of the school site. If there are issues that cannot be resolved there or if the issue is very serious, a more formal process may be followed. Information about how to file complaints can be found in Board policy 4119.11-4319.12, 5141.4, and AR 5147. Board policies are accessible through the Board of Education section of this website.
A general complaint is a written statement alleging concerns with a District employee, student, or any unresolved school process. To file this type of complaint, please download and complete a complaint form. Please check the "general complaint" box on the form.
A uniform complaint is a written statement alleging discrimination, harassment, or a violation of a federal or state law or regulation. A complaint must be filed by way of the Uniform Complaint Procedures (UCP) as written in the California Code of Regulations, Title 5, Sections 4600-4687. Please download and complete a complaint form. Please check the "uniform complaint" box on the form.
A Williams complaint refers to insufficient instructional materials, to an emergency or urgent facility condition that poses a threat to the health and safety of pupils, or to teacher mis-assignment or vacancy. This type of complaint may be filed anonymously. To file this type of complaint, please download and complete a Williams complaint form.
A general complaint is a written statement alleging concerns with a District employee, student, or any unresolved school process. To file this type of complaint, please download and complete a complaint form. Please check the "general complaint" box on the form.
A uniform complaint is a written statement alleging discrimination, harassment, or a violation of a federal or state law or regulation. A complaint must be filed by way of the Uniform Complaint Procedures (UCP) as written in the California Code of Regulations, Title 5, Sections 4600-4687. Please download and complete a complaint form. Please check the "uniform complaint" box on the form.
A Williams complaint refers to insufficient instructional materials, to an emergency or urgent facility condition that poses a threat to the health and safety of pupils, or to teacher mis-assignment or vacancy. This type of complaint may be filed anonymously. To file this type of complaint, please download and complete a Williams complaint form.
Non-Discrimination Policy
Auburn Union School District (AUSD) programs, activities, and practices shall be free from unlawful discrimination, harassment, intimidation, and bullying based on actual or perceived race, color, ancestry, national origin, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity, or gender expression; or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics. If you believe you have been subjected to discrimination, harassment, intimidation, or bullying, you should immediately contact the school site principal and/or the Superintendent (CCR Title 5 and Title IX Officer), at 530-745-8814 A copy of AUSD’S uniform complaint policy/procedures are available upon request.
Safe School Environment
Safe School Environment
Auburn Union School District (AUSD) desires to provide a safe school environment that allows all students equal access and opportunities in the district's academic and other educational support programs, services, and activities. The Board prohibits, at any district school or school activity, unlawful discrimination, harassment, intimidation, and bullying of any student based on the student's actual race, color, ancestry, national origin, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity, or gender expression; the perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics.
Web Accessibility
Web Accessibility
Auburn Union School District strives to ensure that its services are accessible to people with disabilities. Auburn Union School District has invested significant resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Auburn Union School District continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective obligation to allow seamless, accessible and unhindered use for all, including those of us with disabilities.
Despite our efforts to make all pages and content on all Auburn Union School District websites fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
If you experience difficulty with any content on our website or require assistance with any part of our site, please contact us using the Give Us Feedback email form and we will be happy to assist.
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COMPLAINT RESOLUTION TIMELINE
If you have spoken directly to the staff involved and the concern remains unresolved, please submit the appropriate complaint form. If you are unsure which type of complaint you are filing, please file a general complaint. Once the complaint is filed, you should expect a phone call from the appropriate administrator within two (2) business days.
The District attempts to resolve all general and uniform complaints within thirty (30) days. If there is a prolonged investigation, the process may take up to a maximum of sixty (60) days. Williams complaints must be resolved within sixty (60) days of receipt.
The District attempts to resolve all general and uniform complaints within thirty (30) days. If there is a prolonged investigation, the process may take up to a maximum of sixty (60) days. Williams complaints must be resolved within sixty (60) days of receipt.